Refund policy

Refund & Returns Policy

At LAREIBA, every garment goes through strict quality checks before being shipped to ensure it meets our standards of luxury and craftsmanship. For this reason, and due to hygienic considerations, all sales are final. Each set includes a scarf, and we cannot accept returns or exchanges unless the item is faulty upon receipt.

Faulty or Incorrect Items

In the rare event that your order arrives faulty or incorrect, you must contact us within 48 hours of receiving your parcel via Instagram DM (@lvreiba) or email (contact@lareiba.com) to be entitled to a replacement or refund.

Refunds will be processed within 7–10 working days once the return has been approved and received.

Returns Due to Sizing

If you have ordered the wrong size, you may request a return within 48 hours of receiving your order. Please note:

You will be responsible for covering the cost of return postage.
All returns must be sent via tracked delivery. LAREIBA is not liable for lost, stolen, or undelivered parcels.

Eligibility Requirements

To be eligible for a return, your item must:

Be unworn and unused, with all original tags attached.
Be returned in its original packaging.
Include proof of purchase (receipt or order confirmation).

If the returned item does not meet these conditions, we reserve the right to refuse the return. Items sent back to us without prior approval will be returned to the customer at their own expense.

Exclusions